Laura James Reviews

Based on 185 customer reviews from our shopper community, Laura James's overall rating is 3.97 out of 5 stars and 86% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

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185 Reviews

Overall Rating

5 Stars

72

4 Stars

86

3 Stars

1

2 Stars

2

1 Star

24

Good Value

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Price & Quality

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Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (185)
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Deanna.Oliver
May 11, 2023
"I am very happy with my table and…"
I am very happy with my table and chairs and it was delivered on time
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ElizabethJacobs
May 11, 2023
"Highly recommend this Company"
Really impressed with this company. Having spoken with their customer service first to check that the chairs were a light grey, they confirmed that the pictures on their website was in fact a true likeness. The chairs were delivered within a couple of days and very easy to assemble. They compliment my new dining table perfectly.
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PaulReid
May 11, 2023
"Lovely garden furniture"
Delivered on time. Easy to assemble- less than an hour. It looks great in the garden and is very comfy
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AlexanderLewis
May 11, 2023
"Radiator cover great product"
Radiator cover as described, arrived quickly and easy to put together- looks great
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BeverleyRamirez
May 11, 2023
"Patio set comprising of table"
Patio set comprising of table , chairs , parasol with led solar powered lights plus protective covers for table and parasol. I was absolutely delighted with the product I felt it was good value for money . There were a couple of small issues which I brought to the companies attention , there was no fuss at all and replacements were sent out immediately . I would have no problem in ordering from Laura James again .
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KrinWarren
May 10, 2023
"Great service and products"
I have ordered a few items now from this company all have been beautiful.
I had a problem with one of the items having a broken part and Kenya who dealt with me sorted it quickly kept me in the loop the whole time. Nothing was to much effort and they were always at the end of an email with extremely quick responses. Customer services absolutely brilliant. Thank you.
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whiteswan695
May 10, 2023
"Great customer service and…"
Great customer service and communication.
Ordered several products and all really good quality. Delivery was fast too.
A nice company to deal with and would totally recommend.
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gg2
May 10, 2023
"Cheap and defective product"
Ordered a chest of drawer and had a hard time assembling it and later almost after couple of weeks when I send a feedback email to the company they come back with a response that they already knew that the product is defective. Apart from it the material which they use is of very poor quality. Would not recommend it at all.
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orangerabbit862
May 09, 2023
"Chuffed to bits"
Extremely happy with our round, glass topped table and 6 chairs purchased from Laura James - excellent value for money. Buying through to delivery was simple and straightforward and everything turned up on time. The furniture is flat-packed and with basic DIY skills it's pretty easy to put together. With 1 table and 6 chairs there's a lot to put together but a sunny afternoon in the garden was well spent. Recommended :-)
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hoggatttabatha
May 09, 2023
"The furniture is very elegant"
The furniture is very beautiful, good quality and very elegant...and the best, affordable!
I just loved it!!🤗
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PaulineGeorge
May 09, 2023
"So easy to order"
So easy to order. Delivery was fairly swift and the furniture is top quality.
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whiteduck306
May 09, 2023
"Great furniture and some exceptional…"
Great furniture and some exceptional customer service form Clare - She really went out of her way to help us and get our queries answered.
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CarolynHolland
May 09, 2023
"Beautiful Fux Leather Chair"
Website was easy to use and our chair arrived very quickly.
We are delighted with the chair it is just what we were looking for and looks great.
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RaymondHudson
May 09, 2023
"I love my cabinet"
I love my cabinet. It’s exactly as I imagined.
Absolutely value for money. Thank you xx
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ournamejewelry
May 09, 2023
"The furniture is of excellent quality"
The furniture is of excellent quality. I had a couple of issues with different parts but the customer service was fantastic and Katie worked with me at length to resolve.

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